Faq

FAQ's

Am I Required To Get A Players Club Card?

A players club card is not mandatory. However, guests who play with their card may qualify for offers, discounts, and special events/promotions.

Are Pets Allowed?

Animals or pets of any kind are prohibited at Derby City Gaming with the exception of trained service animals and service animals in training for guests with disabilities.

Are There Slot Machines?

No. The HRMs are state-of-the-art gaming devices with many recognizable themes, however; ALL of the games are pari-mutuel and based on historical races. The HRMs introduced at Derby City Gaming are new and unlike other historical racing machines.

Are There Table Games?

Derby City Gaming offers electronic HRMs (historical racing machines) for gaming. Table games are not available.

Can You Smoke At Derby City Gaming?

While the facility is a non-smoking building, there is the Gaming & Smoking Parlor available for those who want to smoke and play.

Does Derby City Gaming Have A Hotel?

While Derby City Gaming does not have its own hotel, there are numerous hotels in the greater Louisville area.

Does The Gaming Facility Offer Entertainment?

Yes, local bands will perform in the Center Bar on Friday and Saturday nights. Also, the Center Bar has 14 – 85” TVs that will be showing various sports.

How do I get to Derby City Gaming?

From I-264, take Exit 14 to Poplar Level Road. Head south on Poplar Level Road approximately 0.5 miles to the Derby City Gaming main entrance.

How Many Gaming Machines Are At Derby City Gaming?

900 games.

How Old Do You Have To Be To Enter The Gaming Facility?

You must be 21 years old or older with valid government-issued photo ID.

Is Parking Free?

Yes, parking is free and there are 1,180 spaces in the parking lot. There are also dedicated Handicap spaces.

Is There A Bar/Lounge?

Yes,the Center Bar.

Is There A VIP/”High Roller” Room?

When the facility opens, there will not be a VIP room.

Is There Off Track Betting (OTB)?

There will be a simulcast area with four self-serve wagering machines and six TVs. There will also be a self-redemption unit to cash tickets. A broader off track betting alternative is available at the Churchill Downs Race Track.

Is There Sports Betting?

Sports betting is determined by state. Currently, sports betting is not available in Kentucky or at Derby City Gaming.

Is Valet Available?

There is no valet however, the entrances are convenient from the parking lot.

May I Take Photos?

Only camera phones or point/shoot cameras are allowed. No professional photographs or video is allowed. No photos may be taken of guests without their permission.

What are the Hours of Operation?

Monday through Thursday, 9am – 2am and Friday through Sunday, 24 hours

What Restaurants/Dining Options Are Located At Derby City Gaming?

There are two walk-up foodvenues where the guest will order at the counter, be provided a number, and then served while seatedin the dining area. The seating area accommodates over 160 people.

Where are you located?

4520 Poplar Level Road, Louisville, KY 40213

Where Can I Find Out More Information About Derby City Gaming?

Information is available on thewebsite, derbycitygaming.com and on the Derby City Gaming Facebook page.

Will ATMs Be Available?

Yes, there will be 8 ATMs available that can also redeem tickets and change bills. The provider is NRT.

Will There Be An Admission Fee To Enter?

No, admission is free.